QUALITY POLICY OF BRANCH COMPANY MARITIME AGENCY “UKRAINA” LLC

Branch Company Maritime Agency “UKRAINA” LLC declares a Quality Policy in its main types of activities – crew selection and manning of sea-going vessels, and sets the following priority tasks of the Agency’s operation:

• Permanent striving to ensure realistic and growing requirements of the Shipowners and Seafarers, precluding possible non-conformities and claims at all stages of crew selection and manning;
• Assurance of conformance of its services as regards to appointments, safety, legality and quality;
• Providing the seafarers with access to effective and well-regulated system of recruitment and employment free of charge in the absence of mechanisms or lists that limit or prevent their employment, the right to work;
• Prevention of accidents and preservation of human health and life by selecting personnel of appropriate qualifications, and prevention and counteracting any types of seafarer’s exploitation (physical and financial);
• Prompt response to changes in market situation as regards to selection of crew for sea-going vessels;
• Qualified and profitable management of Agency’s activities.

To accomplish the assigned tasks, the management of Branch Company Maritime Agency “UKRAINA” LLC sets the following goals:

• to support and develop the Quality Management System so that it complies with the IS ISO 9001, Rule 1.4 of Maritime Labour Convention 2006 and other conventions, codes, instructions and standards recommended by appropriate international organizations (IMO, ILO, etc.), STCW-78/95 Convention as amended, Governments of the flag states of the Company’s vessels, Classification societies and Ukrainian legislation, etc.;
• to use process-oriented management to add value to services so as to satisfy the needs of personnel, interests of the founders and requirements of the Agency;
• to apply a risk-based thinking concept aimed at assessment of the risks and opportunities and determination of a set of management actions to eliminate the potential inconsistencies;
• to implement and improve the ways and methods to assess and monitor the provision of crewing services to the Clients, using the obtained data for improving the service quality;
• to coordinate the main production and auxiliary processes, which impact the final quality of service, taking guidance of the system approach principle;
• to be guided by mutual and involved cooperation with the suppliers.

This Quality Policy is obligatory for each employee and at all levels of Agency‘s management.